Comprehensive Terms & Conditions

Welcome to Smart Computer Academy (hereinafter referred to as "SCA", "We", "Us", or "Our"). These Comprehensive Terms and Conditions ("Terms") form a legally binding agreement between you (the "User", "Student", "Franchise Partner", or "Visitor") and SCA regarding your access to and use of our website, mobile applications, Learning Management System (LMS), and related SaaS infrastructure.

By registering an account, enrolling in a course, submitting a franchise application, or merely browsing our platform, you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms, as well as our Privacy Policy.

Access to premium features, including student dashboards, digital assessments, course content, and franchise portals, requires the creation of a registered account. You warrant that all information provided during registration (including but not limited to name, contact details, educational background) is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials (username, password, and OTPs). SCA employs stringent security protocols, but we will not be held liable for any data breach, unauthorized access, or loss arising from your negligence in safeguarding your credentials.

Our platform is designed to foster a secure, high-quality educational environment. As a user, you agree NOT to:

Admission to SCA courses is subject to seat availability, fulfillment of eligibility criteria, and successful realization of required fees. All financial transactions are processed through secure, RBI-compliant third-party payment gateways.

Fee structures, taxes, and installment schedules (if applicable) are explicitly communicated at the time of enrollment. In case of Installment Payment Plans (EMIs), failure to remit payment by the due date will attract a late fee penalty and may result in the automated suspension of LMS access until the dues are cleared.

Given the digital nature of our study materials and the limited seating capacity in our offline centers, fees once paid (Registration Fees, Tuition Fees, or Franchise Application Fees) are strictly NON-REFUNDABLE under any circumstances, except where explicitly mandated by consumer protection laws.

If SCA cancels a specific batch or course completely prior to commencement, enrolled students will be offered a choice between a 100% refund of the tuition fee or a free transfer to an equivalent alternative batch.

SCA maintains high academic standards. Students are mandated to maintain a minimum attendance of 75% in both online and offline modules to be eligible for final examinations.

We employ strict proctoring mechanisms during digital assessments. Any instance of academic dishonesty, plagiarism, or impersonation during exams will result in immediate expulsion and invalidation of the student’s academic record.

Upon successful registration and payment of the franchise fee, Smart Computer Academy will provide you with an official Registration and Authorization Certificate.

Once you receive this authorization certificate, you are officially permitted to start and operate your franchise under the Smart Computer Academy brand in your designated geographic area (as outlined in your specific Franchise Agreement).

For Franchise Partners utilizing our proprietary SaaS ERP: We strive to maintain a 99.9% uptime across all core services (Dashboards, Admissions, Fee Management).

However, we do not guarantee uninterrupted access. Scheduled maintenance windows will be communicated 48 hours in advance. In the event of an unplanned outage, our engineering team will work to restore services as quickly as possible. SCA is not financially liable for any business interruption losses resulting from temporary ERP downtime.

The entirety of the platform—including but not limited to source code, algorithms, UI/UX designs, video lectures, PDF study materials, brand logos, trademarks, and proprietary methodologies—is the exclusive intellectual property of Smart Computer Academy.

SCA employs dynamic digital watermarking and DRM (Digital Rights Management) technologies on video content and PDFs. If proprietary materials are found uploaded to third-party file-sharing sites or torrent networks, the embedded watermarks will trace the leak back to the offending user.

While SCA provides robust career support, interview preparation, and placement assistance through our corporate tie-ups, we explicitly DO NOT GUARANTEE employment, specific salary packages, or job placements.

Career outcomes are subject to individual merit, interview performance, prevailing macroeconomic conditions, and the hiring policies of third-party employers. SCA shall not be held liable for any recruitment decisions made by hiring partners.

Our platform incorporates AI-driven tools (e.g., automated code grading, personalized study paths, chatbot assistants). These tools are provided "as is".

Students and Instructors may post reviews, forum discussions, or project portfolios ("User-Generated Content"). By posting UGC on our platform, you grant SCA a non-exclusive, worldwide, royalty-free, perpetual license to use, display, reproduce, and distribute your content in connection with our promotional or operational activities.

Our platform integrates with third-party tools (e.g., Razorpay, Zoom, AWS). Your use of these integrated features is subject to the respective terms and conditions of those third-party providers.

We may also provide links to external websites for supplementary reading. SCA does not endorse and is not responsible for the content, security, or privacy policies of any external websites.

SCA reserves the right to modify, suspend, or discontinue any part of the platform, including specific courses, features, or APIs, at any time without prior notice or liability. We continually update our curriculum to match industry standards, which may result in older course modules being deprecated.

The platform, including all content and software, is provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

SCA does not warrant that the platform will be uninterrupted, error-free, completely secure, or free from viruses.

You agree to defend, indemnify, and hold harmless Smart Computer Academy, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (a) your use of and access to the platform; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right.

SCA shall not be held responsible for any delay or failure to perform its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government restrictions, strikes, or catastrophic failure of internet or telecommunications infrastructure.

These Terms and your use of the platform shall be governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict of law principles.

In accordance with the Information Technology Act, 2000 and the Rules made thereunder, if you have any grievances regarding our services or platform usage, you may contact our designated Grievance Officer.

Grievance Officer: Mr. Praveen Kumar (Director) Email: grievance@smartcomputeracademy.in Phone: +91 9905788324 Address: Head Office, S.S.V. College Road, Kahalgaon, Bhagalpur (813203), Bihar, India.